Is the minibus service safe for kids’ parties?

Yes. All our minibuses are fully insured, equipped with seatbelts, and driven by certified, experienced drivers. Safety is always our top priority.

Can the minibus pick up children from different locations?

Absolutely. We can arrange multiple pickups across Chania to ensure every child arrives at the party venue safely and on time.

Do you offer decorations or entertainment inside the minibus?

Yes! To make the ride more fun, our minibuses can include balloons, cheerful music, and a friendly atmosphere for the children.

Chania Transfer Terms and Conditions

Terms & Conditions

1. Reservations

By making a reservation through our website, you automatically accept the following terms and conditions. To complete a booking, you must provide accurate details including your flight number, lead passenger name, date and time of arrival, and accommodation address. 7Plan cannot be held responsible for delays or issues arising from incorrect information provided by the customer.

Once your booking is confirmed, you will receive a transfer voucher via email. Please print or save this voucher, as it may be required to present it to your driver upon arrival.

2. Arrival Transfers

Upon arrival at Chania or Heraklion Airport, your assigned driver will be waiting at the designated meeting point, provided we have received the correct flight and passenger information.

Please allow adequate time to collect your luggage and exit to the arrivals area.
If your luggage is delayed or if it takes more than 60 minutes after landing to reach the meeting point, please inform your driver or a member of our team using the contact number on your voucher.
If no contact is made within 60 minutes of landing, the transfer may be considered cancelled without refund.

3. Departure Transfers

For departure transfers:

Be ready at the pickup point on time.
We recommend scheduling pickup at least 2 hours prior to your flight’s departure to allow time for traffic or unexpected delays.
If you are unsure of how early you should leave, feel free to contact us and we’ll assist you accordingly.
In case your transfer vehicle is delayed, please contact us immediately using the emergency number on your voucher so we can assist without delay.

4. Transfer Confirmation & Property Access

Clients are responsible for confirming and reviewing their booking details.
Failure to do so may result in missed flights or invalidated bookings.
Some villas may be inaccessible to minibuses due to road conditions. If we are informed in advance, we will assess the situation and do our best to provide a safe solution for everyone.

5. Luggage Policy

Each guest is allowed:

One large suitcase and one carry-on bag.
Please inform us if you are traveling with excess luggage or oversized items such as wheelchairs, strollers, bicycles, etc. This will help us allocate the correct vehicle. Failure to notify us may result in additional charges.

6. Health & Safety Guidelines

Drivers may refuse service to any passenger under the influence of drugs or alcohol whose behavior poses a risk.
No consumption of alcohol is allowed during the transfer.
Eating, drinking, and smoking are strictly prohibited inside the vehicle.
All passengers must wear seat belts throughout the journey, in compliance with safety regulations.

7. Accessibility & Mobility

Yes, we are proud to offer accessible transportation for guests using mobility aids, including electric wheelchairs and scooters.

For transfers, an additional fee of €15 per ride applies for proper vehicle setup and safety.
For private tours, additional charges may apply depending on the itinerary. Please contact us for a custom quote.

If you have any questions or require clarification, feel free to contact us at info@7plan.gr. Your safety and satisfaction are our top priorities.

Charter Bus Rental